FAQ

Every item received for cargo is packaged by our expert art packers at our warehouse. We never compromise with the quality of packaging materials. Our packaging materials are tested and manufactured according to our quality standards.

We have our own professional container or crate manufacturers team for a customized crate to make sure that certain fine art & antique items are secured in transit.

Our art handlers have several years of experience. We chose highly experienced industrial handlers who have been with us since the beginning of our services, while others came strongly recommended by our trustworthy colleagues in the art shipping sector and went through the expert handling training procedure after joining us.

We arrange delivery to your destination location most of the time with the help of our art and antique shipping network countrywide and worldwide. You can also avail of unboxing of your antique item with care.

Evaluation of Item: After the request is placed the antique item goes through the evaluation of the item like when and how the item should be picked, what kind of crate is required etc.

Mode of transportation required for the item for safe transit to the final destination. Environmental factors are also taken care of by our expert team if any. All you need to do is place a request and leave the rest with us.

Yes, your belongings keep insured during the shipping. We have collaboration with some reputed insurance companies of the country gives complete assurance towards your belongings. If your package is missing or damaged upon delivery, please contact our Customer Support Team.

Yes, You just need to visit www.eppake.com/contact/ and fill the ‘Get a free Quote’ form.

Yes, why not, we receive requests over call too. Simply call our customer car team at +91 7835883676 and let us help you in your arts related packing, shipping, storage, installation and more.

Depending on the request we offer a dedicated team at your service from the time the request is placed until the item is delivered to the destination.

We have a specialized team overall to monitor our art & antique shipping assignments.  

Yes, we provide free consultancy service on art shipping, storage and more. Just get in touch with our team to register a consultancy request with our team. Based on your request, we provide on-site consultancy or voice call, or video call consultancy.

We provide order number cum tracking number that you may use to track the consignment from anywhere in the world through any digital devices. Besides online tracking, you may also choose to contact our team for knowing the exact status of the consignment.